What is included
- ✓Priority booking slot
- ✓Same-day attendance where possible
- ✓Full fault diagnosis on arrival
- ✓Temporary fix if a part isn't in stock
- ✓Clear next steps if further work is needed
- ✓Direct engineer contact for updates
Request a Callback
Once you send this, one of our engineers will call you to confirm details and arrange a visit time.
Our Guarantee
Every repair and installation is covered by a 12 month workmanship guarantee on our labour and any parts we fit. If something we've worked on fails again within that time for the same reason, we come back and put it right at no extra charge. Pricing & payment
Questions about this service
What counts as an emergency?
Anything where cooling failure is causing real disruption, a business, server room or vulnerable household, for example.
Is the callout fee extra on top of repairs?
The callout fee covers the visit and diagnosis, it's deducted from the repair cost if you go ahead.
Can you come out at night or on weekends?
Yes, for genuine emergencies we can arrange out-of-hours visits, usually at a slightly higher rate.
What if the part isn't available same day?
We'll put in a temporary fix where possible and return once the part arrives.
What Customers Say
The engineer turned up on time, walked me through the price before touching anything, and the unit's been dead quiet since. No dripping, no rattling, just cool air.
James H., Bristol, GBCalled about a unit that wouldn't cool properly, someone came out the next day and explained exactly what had failed before fixing it. Fair price, no messing about.
Priya S., Reading, GBHad them back for the annual service, same engineer as the install which was a nice touch. Paid once he'd finished and shown me the readings, straightforward all round.
Tom W., Leeds, GBReady to Get Your AC Sorted?
Tell us what's going on with your unit or what you're planning, and we'll call you back within one working day with a plan and a price.